LE BRIEF

Ghana: ECG launches nationwide electricity arrears recovery campaign

LE BRIEF • 2026-11-09

From 9 to 27 November, the distributor is targeting overdue accounts, including public institutions. Customers with arrears face disconnection and reconnection charges.

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Electricity Company of Ghana (ECG) is launching a nationwide arrears recovery operation from 9 to 27 November 2026. The campaign covers residential, commercial and industrial customers, as well as ministries, departments and public institutions with outstanding bills. The distributor aims to recover revenue needed to run its services. External communications manager Charles Nii Ayiku Ayiku is urging affected customers to settle their accounts to avoid interruptions to supply and the charges associated with reconnection. Illegal connections are also targeted Dedicated teams will track payments and act against fraudulent connections. ECG warns that illegal connections and unauthorised reconnections may lead to prosecution. The operation therefore combines debt collection with action against irregular network use. Public-sector debtors are included. Paying government electricity bills is a matter of budget discipline as well as financial stability for the utility. Late payments reduce its cash flow without removing its obligations to generators and service providers. Restoring sustainable financing capacity Commercial revenue funds electricity purchases, maintenance and operating expenses. Persistent arrears restrict a distributor’s ability to maintain equipment and invest, potentially affecting service quality for customers. The campaign’s results will be measured by the sums a...